healing-hands
56386630_jpg

Feedback

Texas Health Presbyterian Hospital - WNJ wishes to promote open communication regarding your hospital experience. We encourage you to contact the director of the department providing you with the service or the patient representative/guest services department at 903-891-2183 to voice complaints or concerns, or to ask questions. Should you have a concern about the safety or quality of care provided, you may report these concerns without fear of retaliatory and/or disciplinary action to:

The Joint Commission (TJC): 1-800-994-6610
FAX: Office of Quality Monitoring: 630-792-5636
MAIL: Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

EMAIL: complaint@jointcommission.org

and/or

The Texas Department of State Health Services
1100 West 49th Street
FAX: 512-834-6653
Complaint Hotline: 888-973-0022

If you have a hospital question or comment, you may complete the form below. Please send specific information as to the nature of your compliment or concern so that we may properly respond. If you would like further assistance, please include your email address so we may contact you as soon as possible. We appreciate your trust and thank you for your comments.

Generated with MOOJ Proforms
* Required information.
Name *
Email *
Phone Number *
Would you recommend this hospital to your family and friends?
Yes
No
Using any number from 0 to 10, with 0 being the worst hospital possible and 10 being the best, what number would you use to rate this hospital during your stay?
1
2
3
4
5
6
7
8
9
10
Did nurses explain things in a way you could understand?
Yes
No
Did hospital staff do everything they could to help you with your pain?
Yes
No
Are there any suggestions you would like to give us on how we might improve your stay in the future?
Would you like an Administrative Representative to contact you?
Yes
No
If yes, how would you prefer to be contacted?
Email
Phone
Is there anyone whom you would like for us to recognize for delivering superb care or service to you while you were a patient or visitor?